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Accessibility Statement

(For www.penguinshuttles.co.za — Last updated: October 2025)

Commitment to Accessibility

At Penguin Shuttle, we are committed to making our website and services accessible to all users, including people with disabilities.
We believe everyone should have equal access to information, booking options, and travel experiences across the Garden Route.

We are continuously working to improve the accessibility and usability of our website, guided by the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

What We’re Doing

To make our website accessible, we have:

  • Used clear and readable Poppins typography with sufficient color contrast.

  • Provided text alternatives (alt text) for all images.

  • Ensured that buttons and navigation are keyboard-accessible.

  • Maintained a consistent layout and clear heading hierarchy.

  • Avoided flashing or distracting animations.

  • Used descriptive link text for clarity.

We test our pages using both desktop and mobile devices, and continue to make adjustments where possible.

Ongoing Efforts

Accessibility is an ongoing process. As we update our content and design, we regularly review our website to identify and fix any barriers that could prevent full accessibility.

We aim to continuously enhance:

  • Compatibility with assistive technologies such as screen readers.

  • Readability on different devices and screen sizes.

  • Ease of navigation for all users.

Third-Party Tools

Some sections of our website (such as embedded maps, social media links, and WhatsApp chat) rely on third-party applications.
While we cannot control the accessibility features of these external tools, we encourage those providers to support accessible design.

Feedback

We welcome feedback from all users to help us improve accessibility.
If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Contact:
📞 078 663 6496
✉️ shuttlepenguin@gmail.com
🌐 www.penguinshuttles.co.za

We aim to respond to all accessibility-related queries within 3 business days.

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